Welcome to no promise!
This website is only for wholesale business.
Kindly understand membership registration is approved only for B2B.
How to join
Click on the [Sign Up] link and complete the form in order to create your account.
it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
Please fill out the registration form and apply to confirm.
Once the certification is complete, the ID generated by the e-mail provided will be issued and you can use the site.
For more information contact to email@example.com
How to order
This brand is only for wholesale business not for personal sales. Kindly understand and check the following steps.
Order is processed as below:
Step 1: Create your ID and Log in. We do not accept Guest order
Step 2: Search for products. Add products to your shopping cart or direct to buy now.
Step 3: Check the order details and fill in the order form
- Price(Incoterms) : Price is based EXW Seoul. If you need change to FOB, CIF or any other Price, Let us know your company name, ID, order date and your request by E-Mail
- Payment : We accept the following forms of payment:
PayPal(Credit card), T/T in advance
- Delivery : Depends on items. But normally 30-60days after order confirmation.
Fill in when and how to want to get at shipping comments.
- Order Minimum : US$2,000 is min amount.
Step 4: When you send the order, we’ll check all the details and send the proforma invoice by an e-mail to confirm the order.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Before fix your order & payment please note your company name and VAT number at delivery message box. Those details are needed when it make a invoice.
Also if you need change transportation method, delivery date and any other request,
let us know message box or e-mail.
For more information contact firstname.lastname@example.org
Shipping Method : Depends on selected incoterms condition by customer.
Shipping Area : Selected by customer.
Shipping Rate : Depends on requested by customer.
Delivery Time : Depends on order condition and shipping method.
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
1. Address for returns and exchanges:
2. Requirements : Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or -you receive a defective product.
(1) Post a return request on our Return forum within 5 business days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email (email@example.com)
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by e-maill (firstname.lastname@example.org) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
It takes 7 business days to issue a refund for a returned or cancelled order. Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
How to order
Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Rate : Conditional Free : $30 will be charged for shipping, if your order amount is less than $350.